SYSTEM UPDATES, NEW FEATURES, AND IMPROVED TOOLS

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Separate During & Post Call Actions in Voice AI

Separate During & Post Call Actions in Voice AI

Separate During & Post Call Actions in Voice AIRaichel.ai
Published on: 22/05/2025

Your AI agents help you automate conversations with specific actions. Managing your Voice AI actions has never been easier. We’ve refreshed the UI to give you a cleaner, more intuitive experience that separates what happens during and after the call for added flexibility.

Workflows and AutomationsAI Agent
Appointment Booking in Voice AI

Appointment Booking in Voice AI

Appointment Booking in Voice AIRaichel.ai
Published on: 17/05/2025

Most customers are used to booking their appointments over the phone. And since old habits are hard to change, having an easy way to manage these requests is essential. So now, your Voice AI Agents can fully handle this process. Exciting right? Let’s check it out.

Workflows and AutomationsAI AgentCalendars and Appointments
Custom Actions for Voice AI

Custom Actions for Voice AI

Custom Actions for Voice AIRaichel.ai
Published on: 16/05/2025

Your Voice AI Agents are a powerful tool for managing customer calls within the system. And now, the capabilities of this smart assistant have expanded even further! You can easily enable your AI agents to interact with external systems during conversations using Webhook integrations. Let’s check it out!

Workflows and AutomationsAI Agent
Idle Reminder Timer in Voice AI Agents

Idle Reminder Timer in Voice AI Agents

Idle Reminder Timer in Voice AI AgentsRaichel.ai
Published on: 15/05/2025

Voice Agents help you manage customer calls even with a smaller team. However, for some, talking with an AI voice may feel uncomfortable. So, we’ve added a new configuration to help you make your agents more approachable. Let’s check it out!

Workflows and AutomationsAI Agent